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COMMITMENTMULTICHANNELVice-President of HR & CSR

Cold email campaign to engage employees — 17% response rate

7 stages over 16 days. 5 emails, 1 phone call, 1 LinkedIn message. 225 prospects contacted.

Charles Perret, founder of devlo

Charles Perret

Founder of devlo.ch · March 2026

225
Prospects contacted
70%
Open rate
17%
Response rate
20
Interested prospects

The 7 keys in the sequence

5 emails, 1 phone call, 1 LinkedIn message — over 16 days.

EmailDay 1Email #1
Subject: Our appeal, {{firstName}} – Employee social engagement
Hello {{firstName}}, We’ve never met, but our team has taken note of the various sustainability initiatives featured on the {{ProspectCompanyName}} website. We’ve concluded that your company takes its impact on the community very seriously and involves its staff in community initiatives. [Colleague’s name] and I work at [ClientCompanyName], a digital platform dedicated to employee social engagement, which offers volunteering opportunities, donations and sustainability challenges. Here is a photo from our video call, during which we learnt more about your organisation. We collaborate with hundreds of charities and companies such as PwC, L’Oréal and BNP Paribas to help them innovate their programmes. Would you be available for a quick chat over the phone to see if [ClientCompanyName] might be a good fit for you? Kind regards, Charles [ClientCompanyLogo] Charles Perret Account Manager - [ClientCompanyName] [ClientCompanyAddress] [ClientCompanyAddress] +41 79 758 64 03 [ClientCompanyURL]
Email4 days laterEmail #2
Hello {{firstName}}, I hope you’re well. Your inbox is probably quite full, so I wanted to get in touch again in case my initial message got lost. I thought you might be interested to know that our clients, such as BNP Paribas, L’Oréal and PwC, have refocused their corporate volunteering platforms to concentrate on virtual initiatives (and August broke all records). Thanks to our digital solution, their employees are encouraged to take part in small acts of kindness, such as helping elderly people with their shopping. They can also sign up for virtual opportunities posted by their charitable partners to provide online support to migrant entrepreneurs, organise a charity yoga class or translate documents (please see the attached document). Could we find a time to meet, perhaps in the next few days? I look forward to hearing from you, Kind regards, Charles {{signature}}
LinkedIn3 days laterLinkedIn login
Hello {{firstName}}, this is Charles from [ClientCompanyName]. It would be great if we could connect on LinkedIn as well. I emailed you a few days ago regarding your sustainability initiatives. Take care
Email3 days laterEmail #4
Hello {{firstName}}, Could we arrange a time to have a quick chat over the phone? We could make the most of our platform to enhance your CSR programme whilst involving your staff in the process. If someone else is better placed to assist me, I would be very grateful if you could put me in touch with the most suitable person. Thank you in advance. If you’re interested, I invite you to book a slot directly in my calendar for our initial meeting, to avoid back-and-forth correspondence if that suits you better. Kind regards, Charles {{signature}}
Call4 days laterPhone call
Cold calling Date sent: 4 days after the last message Call script: If the prospect answers: Hello {{firstName}}, my name is Charles Perret and I work at [ClientCompanyName]. How are you? [...] I contacted you by email regarding our employee social engagement solution. We work with companies such as PwC, L’Oréal and BNP Paribas, and I was wondering if you’d be interested in finding out more. [...] If yes: Very well, perfect. I suggest we arrange a demonstration when you’re available. Would you have two minutes now so I can ask you a few questions to better understand your situation, so we can prepare a personalised presentation, including success stories from companies with a similar profile? —---—---—---—---—---—---—---—---—---—---—---—---—- -------—---—---—---—---—---—---—-----—---—---—---—- ------------------------- If they are interested, ask these questions to qualify the prospect: __________________________________________________________________________________. __PROTÉGÉ_27__. __PROTÉGÉ_28__. If they are qualified, ask these questions to personalise the demonstration: __PROTÉGÉ_29__. __PROTÉGÉ_30__. __PROTÉGÉ_31__. [...] (full content available on request)
Email1 day laterEmail #6
Hello {{firstName}}, I tried to give you a call a few days ago. I hope you’re well. I’m sure you’ll agree that CSR is a vast subject, covering a range of areas where a company can take action, such as installing solar panels on a roof, reducing its carbon footprint, and so on. Corporate citizenship is an area that companies only consider from time to time, yet it is an effective approach to doing good whilst giving your employees an active role. By mobilising your talent, it is no longer just management who is responsible for developing a sustainable future. I invite you to watch this YouTube video to find out more about our top-down and bottom-up approaches. It shows how the [ClientCompanyName] platform connects employees with volunteering opportunities posted by the charities you have selected, whilst providing you with an overview of the entire process. Could you please forward my email if I should be contacting another of your colleagues instead? Kind regards, Charles {{signature}}
Email3 days laterEmail #7
Hello {{firstName}}, Following my recent emails, I imagine your schedule has changed somewhat, and perhaps your work too, given everything that has happened with COVID-19. Despite the uncertainty, we would like to stay positive and maintain an optimistic outlook. Some of our clients have shifted their volunteering programmes towards virtual initiatives to boost employee engagement. Could we meet to discuss how things have developed on your end and how we might be able to assist you now or in the near future? I look forward to hearing from you, Kind regards, Charles {{signature}}

Why this sequence works

With 225 prospects and a response rate of 17%, this sequence of seven touchpoints over 16 days is particularly fast-paced and targeted. The short 16-day cycle is well-suited to the HR sector, where decisions on hiring are often made quickly, unlike IT sales cycles which can stretch over months.

Mentioning client references such as PwC, L’Oréal and BNP Paribas right from the first email is a strategic move. For an HR VP, these names serve as immediate endorsements — if these companies trust the solution, it is at least worth listening to. This principle of social proof is reinforced by the team photo, which adds a human touch to the approach.

The LinkedIn connection in Touch #3, sent between two emails, creates a cross-platform presence. The prospect sees the sender’s name both in their inbox and on LinkedIn, which builds familiarity and lends credibility to the approach ahead of the phone call in Touch #5.

What you can learn from this campaign

  • Condense the programme into 16 days for the HR sector. Decisions on hiring staff are made more quickly than IT purchases.
  • Add a personal touch with team photos. The video call image in Touch #1 creates an immediate personal connection.
  • Using YouTube videos as educational content. Touch #6 shares an explanatory video that allows the prospect to understand the solution at their own pace.
  • Refer to the COVID context to create a sense of urgency. Touch #7 uses the context of change to reignite the conversation.

When to use this sequence

SaaS platforms for employee engagement

Your solution covers volunteering, skills-based sponsorship and sustainability initiatives. This section shows how to engage HR decision-makers.

Human Resources VP

The professional tone and references to PwC, L’Oréal and BNP Paribas are tailored to this level of decision-making.

Short decision-making cycle (< 3 months)

The 16-day process is suitable for employee recruitment decisions that do not require lengthy approval procedures.

Solutions with a measurable social impact

If your solution enables you to track the impact of corporate social responsibility initiatives using metrics.

Who can use this sequence?

HR and engagement SaaS providers

If your platform covers volunteering, wellbeing or employee engagement.

SDRs targeting HR VPs

The call script and customer references are ready to use for this segment.

CSR and social impact consultants

Adapt the customer case studies and value proposition to your own use cases.

HR startups with enterprise clients

If you have logos from prestigious clients, this video shows you how to use them.

Frequently Asked Questions

Why is the sequence limited to 16 days?

Decisions on hiring are made more quickly than IT or security purchases. An HR VP who identifies a hiring need can make a decision within a few weeks. Extending the process to 40 days risks losing momentum. Seven touchpoints over 16 days create a steady rhythm without being intrusive.

How do client references such as PwC affect the response rate?

In our experience, mentioning well-known clients in the first email increases the response rate by 25–40% compared to an email that does not include such references. For an HR VP, seeing that PwC and L’Oréal use the solution eliminates the perceived risk. The key is to cite companies in the same industry or of a similar size to the prospect.

How can this lesson plan be adapted to the post-COVID context?

Touch #7 in this series already uses the COVID context as a conversation starter. To bring it up to date, replace the reference to COVID with the latest HR challenges: hybrid working, quiet quitting, and talent retention. The structure remains the same — only the context changes.

Want a customised sequence for your industry?

devlo designs and executes bespoke B2B cold email campaigns. ICP, buying signals, multi-channel sequences — we take care of everything.

View all 25 sequences

Last updated: March 2026