Skip to content
TRAININGMULTICHANNELL&D LEADERS

Cold email sequence for training & development — 45% response rate

7 steps over 40 days. 5 emails, 1 phone call, 1 LinkedIn message. 275 prospects contacted.

Charles Perret, founder of devlo

Charles Perret

Founder of devlo.ch · March 2026

275
Prospects contacted
73%
Open rate
45%
Response rate
14
Interested prospects

The 7 keys in the sequence

5 emails, 1 phone call, 1 LinkedIn message — over 40 days.

EmailDay 1Email #1
Subject: our call {{firstName}}
{% assign ampm = "now" | date: "%P" %}{% if ampm contains "am" %}Good morning{% else %}Good morning{% endif %} {{firstName}}, {{Icebreaker}} My research has shown that you manage the skills development of hundreds of people at {{companyname}}. I imagine the focus is particularly on leadership, communication and facilitation skills. Dozens of companies trust [ClientCompanyName] to help their employees thrive and develop in over 30 countries. In this post-Covid world, the business landscape is constantly evolving. Employees need to regularly upskill and reskill to remain effective in their roles. In Switzerland, we have been designing and delivering training courses in German, French and English since 2002. It would be great to meet you in {{city}} or via video conference to discuss this further. Are you interested, or am I way off the mark? Kind regards, [Client_FirstName] {{signature}}
Email7 days laterEmail #2
{% spin %}{% variation %}Hello{% variation %}Dear{% variation %}Hi{% endspin %} {{firstName}}, I’m writing to follow up on my last email: I thought you might like a bit more context. Training Industry has ranked [ClientCompanyName] among the top 20 companies recognised as the best providers of leadership training. Our clients value our solutions because they are hybrid, interactive and learner-centred. Your employees, wherever they are in the world, can truly thrive thanks to our robust pedagogical approach, which is built on decades of experience and innovation. Among our various learning solutions, most of our clients appreciate [ClientSolution]: https://www.youtube.com/ It would be great to hear more about your future initiatives aimed at supporting your employees in their day-to-day work and to share our best practices. Are you interested? Kind regards, [Client_FirstName] P.S.: Let me know if this situation sounds familiar 😄 {{signature}}
Email5 days laterEmail #3
{% assign ampm = "now" | date: "%P" %}{% if ampm contains "am" %}Good morning{% else %}Good morning{% endif %} {{firstName}}, I understand you’re very busy. I wouldn’t want to miss the opportunity to work together: should I contact someone else within your organisation? Perhaps your colleague {{colleaguename1}} or {{colleaguename2}}? Kind regards, [Client_FirstName] PS: Here’s a little virtual coffee to help you have a great day :)! {{signature}}
Call3 days laterPhone call
Cold call no. 1 Date sent: 3 days after the last message If the prospect replies: “Hello, this is John Doe.” Hello {{firstname}}, I’m {{salesRep}} from [ClientCompanyName]. How are you? “I’m fine.” Our Managing Director [Director_FirstName] contacted you by email (regarding your training and development programme). Does that ring a bell? ↙ ↓ “Yes” “No” See below ↘ He contacted you because you hold the position of {{JobTitle}} at {{CompanyName}}. We work for [ClientCompanyName], which ranks among the top 20 companies in the field of leadership development. I was wondering if you’d have a minute to discuss this? ↙ ↓ “Yes” “I don’t have time right now, I’m about to go into a meeting” See below ↘ Oh, right, could I ring you back tomorrow morning around 10 am? “Yes, that suits me” Right, thank you. You’ll receive an invitation. Have a good meeting and see you tomorrow. [END] To give you a bit of context, (If I haven’t already mentioned: [ClientCompanyName] has been ranked among the top 20 companies in the field of leadership development. Hundreds of companies trust us to help their talent thrive through various learning solutions. That’s why [Client_FirstName] would be delighted to meet you and share best practices, so that you might draw inspiration from what we do for your training and development programme. Are you interested? “Yes” See below ↘ [...] (full content available on request)
Email0 days laterEmail #5
Subject: Our telephone conversation
{% spin %}{% variation %}Hello{% variation %}Dear{% variation %}Hi{% endspin %} {{firstName}}, My name is {{salesRep}} and I work with [ClientName] at [ClientCompanyName]. Unfortunately, I haven’t been able to get hold of you today. I wanted to have a quick chat with you about our managing director’s proposal. The idea is to discuss your future professional development and upskilling initiatives to support your staff in their day-to-day work. We could share best practices. Would you be available to discuss this over a quick phone call in the next few days? Kind regards, {{salesRep}} {{signature}}
Email4 days laterEmail #6
{% assign ampm = "now" | date: "%P" %}{% if ampm contains "am" %}Good morning{% else %}Good morning{% endif %} {{firstName}}, I hope you’re well. We’ve tried to get in touch with you several times, and if you don’t wish to discuss this, that’s perfectly understandable. You must be very busy, but I’m sure you’d be pleasantly surprised to see what our clients have achieved. On that note, you can take a look at these case studies to get a better idea: [ClientsCustomer] wanted to equip its 5,000 managers worldwide with the skills, knowledge and behaviours needed to better understand and fulfil their role in the new talent management processes [ClientsCustomer] wanted to support its pharmacy managers in their new management roles We would be delighted to put you in touch with our clients so you can hear their testimonials. But before that, how about a chat? Or should I contact you later in the year? Kind regards, {{salesRep}}
LinkedIn5 days after Touch#4 – Call for cold#1LinkedIn login
LinkedIn connection request Date sent: 5 days after Contact No. 4 – First cold call Content: message sent on LinkedIn (from the client’s account) {% spin %}{% variation %}Hello{% variation %}Dear{% variation %}Hi{% endspin %} {{firstName}}, [FirstNameofClient] from [ClientCompanyName}. I would be delighted to connect with you to share best practices regarding our innovative learning solutions to help your employees grow and develop.

Why this sequence works

With 275 prospects contacted and a 45% response rate over 40 days, this campaign is a model of efficiency in the training sector. The 73% open rate confirms that the email subject lines are well tailored to L&D professionals.

Being ranked among the "Top 20 companies in leadership training" lends immediate credibility. For a training manager, this recognition from Training Industry sends a strong signal. It is introduced in Touch #2 to maintain interest following the initial email that establishes contact.

The call script for Touch #4 is remarkably detailed, featuring decision trees for every scenario — interested prospect, wrong contact person, no time. This meticulous preparation explains the high conversion rate: the sales representative leaves no objection unanswered.

What you can learn from this campaign

  • Use sector-specific insights. Training Industry’s Top 20 ranking is an irrefutable selling point for L&D buyers;
  • Prepare a detailed call script. The cold call decision tree covers every possible scenario.
  • Please provide the contact details of the colleague, including their first and last names. Naming two specific colleagues encourages a more detailed response than a generic "someone else".
  • Share case studies at the end of the lesson. The case studies in Touch #6 offer a final chance to make a convincing case with concrete evidence.

When to use this sequence

L&D training providers;

You offer leadership development, communication skills or management training. The model is directly applicable.

Targeting multinational L&D leaders

Training decision-makers in companies operating in over 30 countries are your ideal target audience.

Blended learning solutions

If your programme combines face-to-face, virtual and digital learning, this section highlights this flexibility.

Sales of services in French-speaking Switzerland

The multilingual context (DE/FR/EN) and local presence are key selling points in the campaign.

Who can use this sequence?

Accredited training organisations

If you have a proven track record in leadership development or management training.

SDRs targeting L&D professionals;

The detailed call script and objection handling techniques are ready to use.

Digital learning platforms

If your package combines digital modules and face-to-face training.

Educational content publishers

Adapt the sequence to suit your own e-learning solutions.

Frequently Asked Questions

When is the best time to call an L&D manager?

Based on our campaigns, the best time slot is between 9am and 10.30am, from Tuesday to Thursday. Training managers are often in training sessions in the afternoon and busy with planning on Mondays. Fridays should be avoided. In this sequence, the call comes at Touch #4 after three emails — the prospect already knows the sender’s name.

How can the cost of an L&D training course be justified?

The sequence gets round this objection by first proposing a non-binding exchange of best practices. The price is not discussed during the sequence, but rather during the discovery call. The key: Touch #2 highlights case studies that demonstrate the training’s ROI, which sets the stage for the budget discussion.

How can I adapt this sequence to my sector?

Replace "Top 20 in leadership training" with your own industry recognition. Adapt the case studies (Touch #6) to your industry. Keep the structure and timing exactly the same — they have been optimised across 275 mailings. The LinkedIn proposal for Touch #7 should come from your company’s CEO to maximise credibility.

Want a customised sequence for your industry?

devlo designs and executes bespoke B2B cold email campaigns. ICP, buying signals, multi-channel sequences — we take care of everything.

View all 25 sequences

Last updated: March 2026